Terms & Conditions
1 DEFINITIONS |
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| In this document the following words shall have the following meanings: | |
| 1.1 | "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977; |
| 1.2 | "Customer" means any person who purchases Goods and Services from the Supplier; |
| 1.3 | "Goods" means the articles specified in the Proposal; |
| 1.4 | "Proposal" means the document describing the Goods and Services to be provided by the Supplier as generated by the Website; |
| 1.5 | "Services" means the services specified in the Proposal; |
| 1.6 | "Supplier" means PC Stop of 7 Kingsland, Arleston, TELFORD, TF1 2LB; |
| 1.7 | "Website" means the electronically accessible online collection of distinct documents pertaining to the Supplier's domain name (pc-stop.co.uk); |
| 1.8 | "Terms and Conditions" means the terms and conditions of supply set out in this document and any special terms and conditions agreed in writing by the Supplier. |
2 GENERAL |
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| 2.1 | These Terms and Conditions shall apply to all contracts for the supply of Goods and Services by the Supplier to the Customer and shall prevail over any other documentation or communication from the Customer. |
| 2.2 | Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by the Supplier. |
| 2.3 | Nothing in these Terms and Conditions shall prejudice any condition or warranty, express or implied, or any legal remedy to which the Supplier may be entitled in relation to the Goods and Services, by virtue of any statute, law or regulation. |
| 2.4 | Nothing in these Terms and Conditions shall affect the Customer's statutory rights as a Consumer. |
3 THE ORDER |
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| 3.1 | The Proposal attached to these Terms and Conditions shall remain valid for a period of [NUMBER OF DAYS]. |
| 3.2 | The Customer shall be deemed to have accepted the Proposal by placing an order with the Supplier ("the Order") within the period specified in Clause 3.1. |
| 3.3 | All Orders for Goods and Services shall be deemed to be acceptance of the Proposal pursuant to these Terms and Conditions. |
4 PRICE AND PAYMENT |
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| 4.1 | The price for the Goods and Services is as specified in the Proposal and is inclusive of VAT and any applicable charges outlined in the Proposal. |
| 4.2 | Payment of the price shall be in the manner specified in the Proposal. |
5 DELIVERY |
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| 5.1 | The date of delivery specified by the Supplier is an estimate only. Time for delivery shall not be of the essence of the contract and the Supplier shall not be liable for any loss, costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods. |
| 5.2 | All risk in the Goods shall pass to the Customer upon delivery. |
6 TITLE |
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| Title in the Goods shall not pass to the Customer until the Supplier has been paid in full for the Goods. | |
7 CUSTOMER'S OBLIGATIONS |
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| To enable the Supplier to perform its obligations the Customer shall: | |
| 7.1 | co-operate with the Supplier; |
| 7.2 | provide the Supplier with any information reasonably required by the Supplier; |
| 7.3 | obtain all necessary permissions, licenses and consents which may be required before the commencement of the services, the cost of which shall be the sole responsibility of the Customer; and |
| 7.4 | comply with such other requirements as may be set out in the Proposal or otherwise agreed between the parties. |
8 SUPPLIER'S OBLIGATIONS |
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| 8.1 | The Supplier warrants that the Goods will at the time of delivery correspond to the description given by the Supplier. |
| 8.2 | The Supplier shall perform the Services with reasonable skill and care and to a reasonable standard in accordance with recognised standards and codes of practice. |
| 8.3 | The Supplier accepts all responsibility for the condition of tools and equipment used in the performance of the Services and shall ensure that any materials supplied shall be free of defects. |
| 8.4 | In addition to the Customer's statutory rights, the Supplier guarantees all Goods against faulty workmanship and materials for a period of 12 months from the date of delivery. |
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8.5 |
The Supplier provides the following guarantee(s) in relation to the Services carried out: All products are provided with a minimum of 12 months warranty from the manufacturer. |
9 CANCELLATIONS AND REFUNDS |
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| 9.1 | Where the Goods are faulty or do not comply with any of the contract, the Customer must notify the Supplier within 14 days of delivery and the Customer shall be entitled to replacement Goods or a full refund minus the original delivery charges. |
| 9.2 | The Customer may cancel an Order by notifying the Supplier in writing at the address or by telephone before the order is dispatched and any deposit paid will be refunded in full. |
| 9.3 | Should the Customer wish to return a product, faulty or otherwise, the responsibility and cost for carriage lies with the Customer. If the goods are returned as faulty, they will be tested by our engineers and if no fault is found, a £15.00 charge will be applied and the goods returned to the customer at the customers cost. |
| 9.4 | If the Customer fails to cancel the order within the time specified in Clause 9.2 any deposit paid may not be returnable. |
| 9.5 | If the Customer wishes to return an item within 7 days, a restocking fee of 20% will be payable. |
| 9.6 | If the Customer wishes to return a faulty item after the lapse of 14 days, in order to take advantage of the warranty the customer must return the item directly to the Manufacturer. |
10 LIMITATION OF LIABILITY |
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| 10.1 | Nothing in these Terms and Conditions shall exclude or limit the liability of the Supplier for death or personal injury, however the Supplier shall not be liable for any direct loss or damage suffered by the Customer howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the price for the Goods and Services. |
| 10.2 | The Supplier shall not be liable under any circumstances to the Customer or any third party for any indirect or consequential loss of profit, consequential or other economic loss suffered by the Customer howsoever caused, as a result of any negligence, breach of contract, misrepresentation or otherwise. |
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10.3
10.4 |
For the avoidance of doubt, time shall not be of the essence and the Supplier shall incur no liability to the Customer in respect of any failure to complete the Services by any agreed completion date. Prices and descriptions are purely guides only and are subject to change at any time without notice. The supplier will not be bound by any errors or mistakes in price or description whatsoever. |
11 FORCE MAJEURE |
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| Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations. | |
12 SEVERANCE |
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| If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated. | |
13 GOVERNING LAW |
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| These Terms and Conditions shall be governed by and construed in accordance with the law of the United Kingdom and the parties hereby submit to the exclusive jurisdiction of the English courts. | |
Privacy & Cookie Policy – May 2018
At PC Stop, we are committed to maintaining the trust and confidence of our customers and this policy applies whether you use your mobile device or visit our website. We want you to know that PC Stop does not sell, rent or trade customer lists with other companies and businesses for marketing purposes.
What information we collect about you
We collect information about you when you register with us or place an order for products or services. We also collect information when you contact customer services, voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
How we use information
We collect information about you to process your order, manage your account, verify your identity, manage customer service interactions, market research purposes and, if you agree, to email, SMS message or write to you about other products and services we think may be of interest to you.
You have the right to opt out of receiving promotional communications at any time, by:
1. changing marketing preferences via your account;
2. making use of the simple “unsubscribe” link in emails or the “STOP” number for texts; and/or
3. contacting us by email contact@pc-stop.co.uk or writing to us at PC Stop 7 Kingsland Arleston Telford TF1 2LB
How long do we keep your data?
We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data.
Access to your information
You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email contact@pc-stop.co.uk or write to us at PC Stop 7 Kingsland Arleston Telford TF1 2LB. We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to complete statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so you when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under review and we place any updates on this web page. This privacy policy was updated 01 May 2018.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you. Please email contact@pc-stop.co.uk or write to us at PC Stop 7 Kingsland Arleston Telford TF1 2LB. We may make a small charge for this service.
